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CUSTOMER CARE

Sezar Fashion is a handbag and belt wholesaler in the north of the UK. We have had over 25 years experience in dealing with the retail and fashion industry. We operate traditionally as a wholesaler but through our online store you can purchase one-off items for personal use.

 

Its retail fashion at the wholesalers price.

 

We take our customer care very seriously and want you to be happy with your retail products. Please visit our Facebook page  to see updates and chat to us anytime over messenger or email we are always happy to help you look gorgeous. 

SEZAR FASHION BUYING AND SHIPPING

Minimum order for Sezar Fashion wholesale products is £100.

 

You can pay via any secure payment whether it be credit card, debit card or a PAYPAL. 

On receiving your order we log your order - prepare delivery and send the next day by Royal Mail UK.

 

Standard shipping is Signed For 2nd Class® delivery with Royal Mail. This should take 7 -10  working days to arrive and 

Alternatively, you can choose Advanced shipping for 2-3 day delivery.  Advanced Shipping is Royal Mail Signed For® 1st Class (next day delivery)  starts from £8.80.

If you are buying from Ireland 🇮🇪 

Standard shipping for Ireland (10 days) starts from £11.30 and goes up depending on the carts weight. Advanced shipping (3 to 5 days) is £25.30

 

How do I return an item, exchange or refund?

If you wish to return an item for a refund you need to:

  • Please email us via Sezaisaylam@sezarfashion.com,    text us on 07886 271497 or fill out the return box to the left to say you are returning items.

  • You must return your item(s) without damage & WITHIN 30 DAYS OF PURCHASE, or we cannot accept it. We do not reimburse the price of your postage. Send the items to this address with a note stating your order number and name (so we know its you!):

Sezar Fashion

42 BLANDFORD ST,

SUNDERLAND

UK

SR1 3JH

  • When we receive the item(s) you returned, we can issue a refund, exchange or replacement whatever you prefer! No hassle. 

 

FAQ

How do I track my order?

 

Your order should take up to week to arrive in the UK. On receiving your order we log the purchase, prepare delivery the next day and notify you via email of the progress of your delivery.  We are available to call or email via Sezaisaylam@sezarfashion.com or whatsapp us on 07886 271497 where we can discuss your oder.

Can I buy a large number of items?

If you are buying a product for yourself personally, we recommend using the product checkout here on our online store- If you are a retailer looking to purchase a large number of products, it may be best to call our warehouse manager on 07886 271497 to negotiate a price.  

 

Call us at

07886 271497

or send us an email to:

sezaisaylam@sezarfashion.com

EDUARDOS BRANDING AND STYLE

All our products are Sezar Fashion apparel. We have tried hard over the years to match quality with value in price. In creating original products by popular designs we do get asked about affiliations with larger brands. 

 

We are not affiliated with any large brands that we haven’t listed on eduardopelle.com. It is restricted practice by trading standards to sell products with logos that infringe a brands copyright - we do not sell any products that infringe logos or copyrights in the UK. We also do not wish or aim to make comparisons between Sezar Fashion apparel and any larger brands. In consideration of this, it is worth noting that trading standards have visited us at our store in Newcastle Upon Tyne and approved all our products and styles.

 

Our customers regularly tell us they are over the moon with Sezar Fashion products and services. We continue to work hard to give our customers quality bags and belts for their personal catwalks!

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